ARLINGTON — New managers of the Gleneagle Golf Course want to make the Arlington club a “mom and pop” sort of place that welcomes all in the residential community to use the facilities.

An independent golf management company, Hardy Golf LLC, has been hired by Ross Adachi of Kajima Development to manage the club, according to a letter distributed by Jason Davis, president of Gleneagle Community Association.

In the letter, Davis wrote to Gleneagle homeowners that he stopped by the clubhouse to introduce himself, offering his assistance. He told them that he had been receiving many questions about what was happening with the golf course.

In turn, the owners of Hardy Golf LLC, Carol and Tyrone Hardy sent a letter to the homeowners association introducing themselves and explaining their strategy to make the golf club economically viable.

Their letter says that Hardy Golf is not leasing Gleneagle Golf Course because of the decline in its performance and revenue loss in recent years.

“That may change in the future depending on how well the course does monetarily.”

Tyrone Hardy told The Arlington Times Aug. 11 that they have a one-year roll-over contract effective Aug. 1.

The husband and wife business partners have been operating Ballinger Lake Golf Course for the city of Mountlake Terrace since 2005.

“We have seen a 10 percent increase every year at Ballinger and hope that we can do the same for Gleneagle,” Tyrone Hardy said.

The small, family-owned company believes in a “mom and pop” style of customer service, Hardy said.

“We like to know the customers and want them to know us as well,” said the letter, continuing that the Ballinger club has turned into a kind of new “Cheers” for that community.

Hardy said their goal is to get their resident families out on the course to have some fun.

“We want to embrace the homeowners,” Hardy said. “We want to get them out here playing golf.”

He understands there may be a variety of reasons that residents aren’t golfing on their own course and they plan to provide a variety of incentives to get them out there, including some package deals with the Ballinger course.

“Our outlook for Gleneagle is quite simple. We must make the golf facility financially viable. We definitely feel it is doable or we would not be here.”

After assuming management on Aug. 1, the Hardys have just started to review the situation. Admitting that it’s a bit overwhelming, the new managers warned that some of their management decisions may not appeal to everyone.